Terms & Conditions

Acceptance of Terms

By accessing or using our website, you confirm that you accept these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

We may update these Terms & Conditions when required. Continued use of our website after changes are published means that you accept the updated terms.

Website Use

You may use our website for lawful purposes and to learn about or request our travel-related services.

You agree not to:

• Use the website for illegal purposes
• Provide false or misleading information
• Attempt unauthorized access to the website
• Interfere with website security or functionality
• Copy or misuse website content without permission
• Use the website in a way that may harm our business or other users

We may restrict or terminate access to the website if we believe that a user has violated these Terms & Conditions.

Enquiries and Service Requests

Information submitted through our website may be treated as an enquiry or service request.

Submitting an enquiry does not automatically confirm a booking or guarantee the availability of any travel service.

Travel plans, prices and availability may change depending on travel dates, season, service provider availability and other factors.

Our team may contact you to collect additional information required to prepare a quotation or travel plan.

Booking Confirmation

A travel service should only be considered confirmed after the required booking process is completed and confirmation is provided through our authorized communication channels.

Availability shown or discussed before confirmation may change.

We recommend that clients review all booking details carefully before making payment or confirming a service.

Prices and Payments

Travel prices may vary depending on:

• Travel dates
• Seasonal demand
• Hotel availability
• Airline or transportation costs
• Selected services
• Number of travelers
• Customized travel requirements

The final price may differ from general information displayed on the website.

Payment terms, payment schedules and accepted payment methods will be communicated during the booking process.

Clients are responsible for making payments according to the agreed booking terms.

Cancellations, Changes and Refunds

Cancellation and modification policies may vary depending on the travel service and third-party provider involved.

Cancellation charges may apply to services such as:

• Flights
• Hotels
• Train tickets
• Transportation
• Tours
• Other booked travel services

Clients should contact us as soon as possible if they need to cancel or change a booking.

Any refund will depend on the applicable booking terms and the policies of relevant service providers.

Third-Party Service Providers

Some services available through our travel solutions may be provided by third parties.

These may include:

• Airlines
• Hotels
• Transportation providers
• Railway service providers
• Tour operators
• Destination management companies

Third-party providers may have their own terms, conditions and policies.

We are not responsible for operational changes, delays, cancellations or service issues caused by circumstances outside our reasonable control.

Travel Documents and Requirements

Travelers are responsible for ensuring that they have valid travel documents required for their journey.

This may include:

• Passport
• Visa
• Travel permits
• Identification documents
• Health or vaccination documents where required

Visa and entry requirements may change. Travelers should confirm the latest requirements with the relevant embassy, consulate or government authority before traveling.

Events Beyond Reasonable Control

Travel plans may be affected by circumstances beyond reasonable control.

These may include:

• Weather conditions
• Natural disasters
• Airline delays
• Transportation disruptions
• Government restrictions
• Security situations
• Strikes
• Technical issues
• Other unexpected events

We will make reasonable efforts to provide support where possible, but additional expenses caused by such events may be the responsibility of the traveler unless otherwise covered by applicable booking terms or insurance.

Travel Insurance

We recommend that travelers obtain suitable travel insurance before starting their journey.

Travel insurance may help provide protection against certain unexpected situations such as medical emergencies, trip cancellations, lost baggage or travel disruptions.

Travelers should review their insurance policy carefully to understand the coverage provided.

Client and Traveler Responsibilities

Clients and travelers are responsible for:

• Providing accurate information
• Reviewing booking details
• Maintaining valid travel documents
• Following local laws and regulations
• Following airline, hotel and transportation rules
• Arriving on time for scheduled travel services

We are not responsible for problems caused by incorrect information provided by the client or failure to meet travel requirements.

B2B Partners

Travel agencies, tour operators and other business partners using our services may be subject to additional commercial terms, agreements or booking conditions.

Where a separate business agreement applies, the terms of that agreement may govern the relevant business relationship.

Website Content and Intellectual Property

The content available on this website, including text, logos, graphics, designs and other materials, belongs to us or is used with appropriate permission.

You may not copy, reproduce, distribute or commercially use website content without prior written permission.

Website Information

We make reasonable efforts to keep website information accurate and updated. However, travel information, prices, availability and service details may change.

We do not guarantee that all information on the website will always be complete, current or free from errors.

We may update, modify or remove website content without prior notice.

Limitation of Responsibility

We provide travel-related information, planning and booking support based on the services requested by clients.

To the extent permitted by applicable law, we are not responsible for indirect losses, personal expenses, delays or disruptions caused by third-party service providers or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to limit rights that cannot legally be excluded under applicable law.

Privacy Policy

Your use of our website and services is also subject to our Privacy Policy.

We encourage you to read our Privacy Policy to understand how we collect, use and protect personal information.

Changes to These Terms & Conditions

We may revise these Terms & Conditions when necessary due to changes in our services, business practices or applicable requirements.

The updated version will be published on this page with a revised Last Updated date.