Go My Journey India
How We Protect Your Information
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry or use our travel-related services.
Our services may support travelers from the USA and other countries who plan to visit India. We may also work with travel agencies, tour operators, corporate travel planners and other B2B travel partners. By using our website or sharing your information with us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal or business information when you visit our website, contact us, submit an enquiry, request a quotation or use our travel services.
The information we may collect includes:
- Full name
- Email address
- Phone number
- Country of residence
- Travel dates
- Preferred destinations
- Number of travelers
- Hotel preferences
- Transportation requirements
- Travel itinerary requirements
- Information submitted through contact or enquiry forms
- Company name and business details for B2B partners
- Other information required to provide requested travel services
For certain travel bookings, additional information may be required by airlines, hotels, transportation providers or government authorities.
How We Use Your Information
We use the information you provide to deliver better travel support and respond to your requirements.
Your information may be used to:
- Respond to enquiries
- Provide travel information and quotations
- Plan customized travel packages
- Arrange hotel bookings
- Support flight booking requirements
- Arrange train ticket bookings
- Arrange car rental and transportation services
- Coordinate tours and travel itineraries
- Communicate about travel enquiries or bookings
- Provide customer and business support
- Improve our website and services
- Manage relationships with travel agencies and B2B partners
- Meet legal or regulatory requirements
We use information only when it is reasonably necessary for legitimate business and service-related purposes.
Technical Information
When you visit our website, we may automatically collect certain technical information to understand how visitors use our website.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- General website activity
- Referral source
This information helps us improve website performance, user experience and the services we provide.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand website activity.
Cookies may help us:
- Remember user preferences
- Improve website functionality
- Understand website traffic
- Analyze visitor activity
- Improve website content and performance
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.
Sharing Information with Third Parties
To provide travel-related services, we may need to share relevant information with trusted third-party service providers.
These may include:
- Airlines
- Hotels and accommodation providers
- Car rental and transportation providers
- Railway service providers
- Tour operators
- Destination management companies
- Other travel-related service providers
We share information only when reasonably necessary to arrange or support the requested travel service.
Third-party service providers may have their own privacy policies and terms. We recommend reviewing their policies when you use their services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss or disclosure.
We use appropriate administrative and technical measures to protect information handled through our website and business processes. However, no internet transmission or electronic storage system can guarantee complete security.
While we work to protect your information, we cannot guarantee absolute security of information transmitted online.
International Travel and Data Sharing
Our travel services may involve international travelers and service providers located in different countries.
When necessary to provide requested travel services, relevant information may be shared with travel partners or service providers in India or other countries. We take reasonable steps to ensure that information is handled appropriately for legitimate service-related purposes.
Communication and Promotions
We may contact you regarding your enquiry, requested services or relevant travel information.
Where permitted by applicable law, we may also send information about travel services, offers or business opportunities.
You can request to stop receiving promotional communications by contacting us through the official contact details available on our website.
Third-Party Website Links
Our website may contain links to third-party websites or online platforms.
We do not control these external websites and are not responsible for their content, privacy practices or security measures. We encourage you to review the privacy policy of any third-party website before sharing personal information.
Data Retention
We keep personal and business information only for as long as reasonably necessary to:
- Respond to enquiries
- Provide requested services
- Manage travel bookings
- Maintain business records
- Meet legal requirements
- Resolve disputes when necessary
When information is no longer required, we may securely delete or anonymize it according to applicable business and legal requirements.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to your personal information
- Requesting correction of inaccurate information
- Requesting deletion of information where applicable
- Withdrawing consent in certain situations
- Objecting to certain uses of your information
- Asking how your information is collected and used
You can contact us through the official contact details available on our website to make a privacy-related request.
Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information through our website without proper consent, please contact us so we can review the matter and take appropriate action where necessary.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable requirements.
Any changes will be posted on this page with an updated revision date. We encourage visitors to review this Privacy Policy regularly.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the official contact information provided on our website. Our team will make reasonable efforts to respond to privacy-related enquiries as soon as possible.
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